Communication vs Alignment: Why Team Training Isn’t Enough
Communication vs alignment isn’t the same fight. A former CEO on why two VPs defining “lead” differently broke his team—and what actually fixed it.
Communication vs alignment isn’t the same fight. A former CEO on why two VPs defining “lead” differently broke his team—and what actually fixed it.
Using the metaphor of a rowing eight, David Gass explains why business alignment isn’t about effort or talent but timing and direction. Drawing on his own experience as a CEO, he shows how misaligned incentives silently destroy execution even when everyone is working hard. The lesson: when strategy changes, every system driving behavior must change with it.
“It’s Just Semantics” Someone raises a concern in a meeting. They point out that “delivered” and “completed” aren’t the same thing, or that the contract…